cleanazz ltd: Transforming Cars with Delicate Detailing in Auckland
Cleanazz Ltd is redefining car detailing in Auckland with its commitment to quality and customer satisfaction. While many rave about their meticulous service and punctuality, others express frustration over inconsistent experiences. Dive into the diverse opinions and discover what makes Cleanazz a choice for some and a concern for others.
| praises | complaints |
|---|---|
| High-quality valet service by Ricky, especially on short notice | Inconsistent service quality leading to dissatisfaction |
| Punctual and thorough cleaning, reaching all nooks and crannies | Lack of response from customer service after complaints |
| Strong recommendations from satisfied customers | Poor detailing and cleaning results reported by some customers |
| Good customer service and willingness to return for future services | High prices compared to the quality of service received |
| Affordable pricing for the quality of service provided | Unprofessional behavior noted by some clients |
| Positive experiences with timely arrivals and performance | Accessibility issues with facilities, such as no wheelchair-accessible entrance or toilets |
| Monday | Tuesday | Wednesday | Thursday | Friday | Saturday | Sunday |
|---|---|---|---|---|---|---|
| 9 AM–6 PM | 9 AM–6 PM | 9 AM–6 PM | 9 AM–6 PM | 9 AM–6 PM | 9 AM–6 PM | 9 AM–6 PM |
Contact: cleanazz ltd
A Closer Look at Cleanazz Ltd: What Customers Are Saying
Cleanazz Ltd, based in Karaka, Auckland, is generating a whirlwind of opinions from its clientele regarding their car detailing services. With a rating of 3.7 out of 5 stars, reviews are variably filled with both praises and complaints. As customers share their experiences, it becomes clear that while some are exceedingly happy with Cleanazz Ltd’s service, others express frustration and disappointment.
Positive Experiences: Delighted Customers Share Their Joy
Amidst the mixed reviews, it’s important to recognize the shining instances where Cleanazz Ltd has effectively transformed vehicles into shining beacons of cleanliness.
Exceptional Service by Ricky: One particularly satisfied customer praised Ricky for his meticulous work. They recounted how Ricky provided an exceptional valet service on short notice, even during a public holiday. The review highlighted:
“Absolutely amazed at Ricky's high-quality valet on my car 👌 … he was punctual and cleaned all in the nooks and crannies to perfection. Highly recommend Ricky!”
Prompt and Reliable: Customers frequently commend the reliability of Cleanazz Ltd. Many noted that their appointments were honored without delay. This punctuality adds a layer of professionalism that clients often appreciate.
Transformational Outcomes:
- Detailing Excellence: Several patrons depicted their cars as ‘looking like new’ after a visit to Cleanazz. This transformative detailing has left numerous customers satisfied and eager to recommend Cleanazz to friends and family.
- Affordability: Numerous comments emphasize the reasonable pricing, with many stating they received more value than they anticipated.
Mixed Reviews: Finding the Balance
While there are numerous commendations, a significant number of customers have expressed concerns about the services rendered by Cleanazz Ltd.
Inconsistency in Quality: Some reviews highlighted a disconcerting inconsistency in the quality of detailing.
- One customer noted:
“Very poor quality dragged the vacuum hose from one side through the car door and had to be told not to do that... Hand prints all over the car too.”
- This inconsistency has made some patrons hesitant to return, fearing that the same issues may recur.
- One customer noted:
Customer Service Shortcomings: Another common thread in the negative reviews is a perception of inadequate customer service. One dissatisfied customer stated:
“Customer service non-existent. Made such a mess we will have to get the car detailed by a professional company not this cowboy one. Avoid at all costs.”
Communication Issues: Some consumers reported reaching out for follow-up assistance without receiving any response. This lack of communication further exacerbates the feeling of dissatisfaction.
Key Takeaways for Prospective Customers
What does all this information mean for those considering Cleanazz Ltd? Here are some key points to ponder before booking that detailing service:
Service Availability:
- Operating Hours: Cleanazz Ltd is available from 9 AM-6 PM every day, offering flexibility for scheduling.
Facility Accessibility:
- Wheelchair-Accessible Features: Customers requiring accessibility will find a wheelchair-accessible car park, although other features like entrances or toilets are not yet adaptable.
Reputation for Value:
- Cost vs. Quality: It's advisable to weigh the cost against personal expectations. While some are thrilled with the value delivered, others felt that they could have achieved similar results on their own.
Word of Mouth: The reviews indicate a tendency to recommend Cleanazz Ltd to friends and family, suggesting that positive experiences often lead to referrals.
Final Thoughts: The Balancing Act of Service
Cleanazz Ltd operates in a field where perceptions of quality can vastly differ between customers. As detailing services fluctuate from outstanding to unsatisfactory, the experiences shared paint a broad picture of both high and low customer satisfaction levels.
Prospective customers are encouraged to seek out recent reviews and consider personal detailing priorities. Is it thoroughness? Price? Customer service? Different customers have different expectations, and knowing if Cleanazz Ltd is well-suited to meet those expectations is crucial.
- Engagement with Cleanazz Ltd: For inquiries or to schedule a service, customers can reach out via phone at +64 27 266 2999 or through WhatsApp at 64272662999.
- Address: They can be found at 36 Dyke Road, Karaka, Auckland, 2580, New Zealand.
As you contemplate investing in professional detailing, it may be beneficial to reach out to the company with any queries to ensure that your experience aligns with your expectations. Cleanazz Ltd has proven talented detailing professionals, but as with all services in the industry, the outcomes can vary between appointments. The reviews say it all—sometimes you just have to experience it for yourself!